CALL US 01538 702730 | EMAIL US INFO@RAMBLERSRETREAT.CO.UK

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Keeping our guests & team safe

The Ramblers Retreat Country Tea Room is open!

Take a look at the page below to find out more about the changes and procedures we’ve been busy putting in place.

Keeping our guests, team & family safe and healthy:

To help us keep risks to an absolute minimum at this unprecedented time, you’ll notice quite a few changes around the Ramblers Retreat. These include, but are not limited to:

  • Smaller team sizes, serving a reduced menu
  • Only accepting card payment (contactless encouraged)
  • Perspex screens covering our counters
  • Social distancing measures in place for customers and team members
  • An outdoor, one-way queuing system
  • Sanitiser stations for guests
  • Use of sustainable, disposable crockery and cutlery to reduce risk
  • PPE for all team members
  • Regular sanitising of all touch-points and surfaces
  • Investment in 24-hour barrier technology surface sanitiser for added protection for our guests and teams
  • Additional instructions and training for all team members on hygiene practices, including increased frequency of handwashing and extra sanitising of key areas within the Ramblers Retreat.

Our Opening Hours:

Wednesday – Friday: 10:30am – 4:00pm

Saturdays & Sundays: 10:00am-4:30pm

Bank Holidays: 10:00am-4:30pm

Closed Monday & Tuesday.

What seating areas are open?

We’ve made a few changes to the layout of the Ramblers Retreat. The status of our seating areas are detailed below:

 

  • Garden Serving Counter- OPEN
  • Pop up Snugburys Ice Cream Parlour- OPEN
  • Woodland Gardens- OPEN
  • Summer Houses- OPEN
  • Potting Shed- OPEN
  • Conservatory- OPEN
  • Snug- CLOSED
  • Toilets- OPEN (For customer use only)

Please note, we’re currently not accepting bookings.

Thank you for your support:

We’re so very pleased to be able to welcome our guests and local communities back with open (socially distanced) arms. We’d like to thank all of our guests and friends for being so supportive during these difficult times. When we do reopen, the Ramblers Retreat will be different. We will need time to adjust to smaller teams and additional health and safety measures, but we can guarantee the warm Ramblers welcome and service that has been at our core since opening our doors in 1981.

We kindly ask that you continue to be supportive of and patient with our amazing team members as we safely return and adjust to the new normal. We’ll always keep all of our guests updated through social media, our website and our email newsletter.

 

Thank you for your support, we can’t wait to welcome you to Dimmingsdale & the Ramblers Retreat.

Helen, Callum, Gary & Team Ramblers