CALL US 01538 702730 | EMAIL US INFO@RAMBLERSRETREAT.CO.UK
Our Call & Collect Procedure
The Ramblers Retreat is currently open for Call & Collect orders from our local communities.
Just follow our simple instructions to place your order:
- Choose what you’d like to collect from our menus, available by tapping here or at the bottom of this page
- Give us a call on 01538 702730 to place your order, pay and book a collection time.
- Collect your order at the appropriate time from our serving window.
Orders can be placed during the following hours:
- 10am-4pm Fridays, Saturdays & Sundays
Orders can be collected during our opening hours:
- Fridays: 11:30am-3:30pm
- Saturdays & Sundays: 10:30am-4:00pm
We have chosen to offer a call & collect service to control visitor numbers to the Churnet Valley and support the fight against COVID-19, yet still provide a service to the community.
Thank you for your understanding.
Keeping our guests, team & family safe and healthy:
To help us keep risks to an absolute minimum at this unprecedented time, you’ll notice quite a few changes around the Ramblers Retreat. These include, but are not limited to:
- Smaller team sizes, serving a reduced menu
- Only accepting card payment (contactless encouraged)
- Perspex screens covering our counters
- Social distancing measures in place for customers and team members
- An outdoor, one-way queuing system
- Sanitiser stations for guests
- Use of sustainable, disposable crockery and cutlery to reduce risk
- PPE for all team members
- Regular sanitising of all touch-points and surfaces
- Investment in 24-hour barrier technology surface sanitiser for added protection for our guests and teams
- Additional instructions and training for all team members on hygiene practices, including increased frequency of handwashing and extra sanitising of key areas within the Ramblers Retreat.
Our New Opening Hours:
In light of the current COVID-19 restrictions, the Ramblers Retreat Country Tea Room is open for a call and collect service:
Fridays: 11:30am-3:30pm
Saturdays & Sundays: 10:30m-4:00pm
What seating areas are open?
We’ve made a few changes to the layout of the Ramblers Retreat. The status of our seating areas are detailed below:
- Takeaway Counter- OPEN- PRE-ORDERS ONLY
- Woodland Gardens- CLOSED
- Summer Houses- CLOSED
- Potting Shed- CLOSED
- Conservatory- CLOSED
- Snug- CLOSED
- Toilets- CLOSED (As per government takeaway regulations)
Please note, we’re currently operating a takeaway only policy and are therefore not accepting bookings.
Our Current Menu:
Whether you’re with us for light bites like our amazing Staffordshire Oatcakes & toasted sandwiches, barista made coffee and a slice of one of our famous homemade cakes or just a organic ice cream before a walk around Dimmingsdale with the family, we’re sure you’ll enjoy your visit. We pride ourselves on serving lovingly made food & drinks and, wherever possible, we buy our ingredients from local suppliers within Staffordshire & Derbyshire. This allows us to support our local community, reduce our environmental impact and ensure the quality of our ingredients are consistently high.
Please note, we’re currently serving a reduced menu to allow our Kitchen Team to follow all Covid-Secure measures. We’re constantly adding items to our menu, so check back soon!
Thank you for your support:
We’re so very pleased to be able to welcome our guests and local communities back with open (socially distanced) arms. We’d like to thank all of our guests and friends for being so supportive during these difficult times. When we do reopen, the Ramblers Retreat will be different. We will need time to adjust to smaller teams and additional health and safety measures, but we can guarantee the warm Ramblers welcome and service that has been at our core since opening our doors in 1981.
We kindly ask that you continue to be supportive of and patient with our amazing team members as we safely return and adjust to the new normal. We’ll always keep all of our guests updated through social media, our website and our email newsletter.
Thank you for your support, we can’t wait to welcome you to Dimmingsdale & the Ramblers Retreat.
Helen, Callum, Gary & Team Ramblers
