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Frequently Asked Questions

If you’re stuck or can’t find something on our website, don’t worry.

Here are some frequently asked questions that we’ve answered.

Don’t worry if you, still can’t find the answer to your question, give us a call or email via our contact page and we’ll do our best to answer your questions!

What are the Ramblers Retreat's opening hours?

As a result of the Coronavirus Pandemic, we’re currently open 11:00am-3:00pm Thursday & Friday and 10:30am-3:30pm Saturday & Sunday. We’re currently closed Monday-Wednesday. As we adjust to the new normal, we’ll be extending our opening hours and offering. See our opening hours page here for more information.

We also open once a month for a special evening meal, these are released on our events page.

What does the Ramblers Retreat menu look like?

You can see our menu on our menu page here. Please note our main courses and famous homemade desserts change daily, so the menus you can view online are sample menus.

Does the Ramblers Retreat have Vegan, Gluten-Free & Dairy-Free Menus?

We most certainly do! View our vegan, gluten-free and dairy-free menus on our menu page.

Please mention your dietary requirement to your server before ordering.

Do you recommend booking a table at the Ramblers Retreat?

If you want to dine in our Snug or Conservatory, we do recommend booking a table, as we can get very busy. You can book a table by emailing or phoning us from our contact page.

Our tables in our woodland gardens are allocated on a first come first served basis, however you can reserve a table in our Potting Shed or summerhouses.

Is the Ramblers Retreat dog friendly?

We are a dog-friendly business! Dogs are welcome across our woodland gardens, potting shed and summer houses. The only areas dogs are not allowed are our Conservatory & Snug due to the lack of space for them to sit comfortably.

We have dog bowls dotted around our seating areas, free dog treats at our counter and even dog ice cream available to buy!

Find out more on our dedicated dog page!

Does the Ramblers Retreat serve Afternoon Teas?

We have a range of Afternoon Teas available at the Ramblers Retreat. These can be viewed on our menu page. Please note, afternoon teas must be booked in advance.

Can I purchase a gift voucher for the Ramblers Retreat?

We offer a variety of Gift Vouchers to use at the Ramblers Retreat. You can view the options available on our gift voucher page.

To purchase a gift voucher, give us a call on 01538 702730 to pay via card for delivery or pop in and speak to a member of the team.

Where is the Ramblers Retreat?

We’re located at the entrance to Dimmingsdale Valley in Alton in the Churnet Valley, accessible by Red Road by car, or the Churnet Valley Greenway by foot, cycle or horse. Our postcode is ST10 4BU.

You can find directions on our find us page.

Can you recommend a walk in Dimmingsdale?

We work in partnership with Forestry England to welcome visitors to Dimmingsdale. You can find more information and walks maps on our Dimmingsdale page.

Can you provide some information on Dimmingsdale?

We work in partnership with Forestry England to welcome visitors to Dimmingsdale. You can find more information and walks maps on our Dimmingsdale page.

How do I contact the Ramblers Retreat?

We always love a chat, so feel free to give us a call on 01538 702730. Alternatively, you can email us from our contact page.